Phone Number and WhatsApp:
+971-557248055
You can call us or send a message on WhatsApp at any time of day for purchases, free pre-purchase consultation, or to place orders for your network installation and setup projects.
For any inquiries, feel free to email us at [email protected]
We strive to respond promptly to all messages. Our support team is available 24/7 to assist you with any questions or concerns.
Alternatively, you can fill out the contact form below, and one of our representatives will get back to you as soon as possible.
FREQUENTLY ASKED QUESTIONS
Yes, the product you receive will match the image shown on our website. We take great care to ensure that our product photos accurately represent the item you are purchasing. If you have any concerns or specific questions about a product, please don't hesitate to contact us before placing your order.
After completing your purchase, a sales receipt will be emailed to the address you provided during checkout. You can also view and download your sales receipt by logging into your account on our website and navigating to the "Order History" or "My Orders" section
To return an item, please follow these steps:
Request a Return: Contact our customer support team via email at [email protected] or through our online return form to request a return authorization. Include your order number and the reason for the return.
Receive Return Instructions: We will provide you with a return authorization number and instructions on how to return the item.
Prepare the Package: Pack the item securely in its original packaging, including any accessories and documentation. Clearly write the return authorization number on the outside of the package.
Ship the Item: Send the package to the return address provided. You are responsible for the shipping costs unless the return is due to an error on our part.
Track Your Return: Once we receive the returned item, we will process your return and issue a refund or exchange as per our return policy. You will receive a confirmation email once the return is complete.
If you have any questions or need further assistance, please don’t hesitate to contact our support team.
Items marked as "out of stock" are typically restocked based on demand and availability from our suppliers. To be notified when an item becomes available again, you can sign up for notifications on the product page, if this option is available.
If you have any specific questions about restocking or need help finding a similar product, please contact our customer support team at [email protected] or through our website.
You can ship your order to any address of your choice. During checkout, you will be prompted to enter your preferred shipping address. Ensure that the address provided is accurate and complete to avoid any delivery issues.
If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible at [email protected] or through our website.
