Phone Number and WhatsApp:
Sales Inquiries: +971557248055
You can call us or send a message on WhatsApp at any time of day for purchases, free pre-purchase consultation, or to place orders for your network installation and setup projects.
For any inquiries, feel free to email us at [email protected]
We strive to respond promptly to all messages. Our support team is available 24/7 to assist you with any questions or concerns.
Alternatively, you can fill out the contact form below, and one of our representatives will get back to you as soon as possible.
FREQUENTLY ASKED QUESTIONS
For new products, You will receive the same model and specifications shown on the product page. However, details such as the serial number, country of manufacture, production batch, or packaging may vary.
For used products, the images are for reference unless otherwise stated. The actual item may have minor cosmetic differences, signs of use, or scratches, while the model and specifications will match the product description.
Upon completion of your purchase, your sales receipt will be provided via WhatsApp or email, based on your preferred method of communication.
Restocking depends on product availability and supplier stock. Some out-of-stock items may become available again. Please contact us to check the latest availability or possible alternatives.
We deliver across the UAE and can also ship internationally to destinations served by DHL or Emirates Post. Alternatively, international customers may arrange their own cargo or freight forwarder in Dubai, and we can deliver the order directly to their designated location.
Yes. Warranty coverage and duration vary depending on the product and will be specified at the time of purchase.
Our warranty covers hardware faults that occur under normal use. It does not cover software, configuration, firmware or operating system issues, drivers, licenses, compatibility issues, physical damage, power surges or voltage fluctuations, water or moisture damage, misuse, or damage caused by incorrect installation or PoE.
Products that have been opened, modified, tampered with, or repaired by a third party are not covered under warranty.
All warranty claims are subject to inspection. If the reported fault is confirmed and covered under the warranty, the product will be repaired. If repair is not possible, an appropriate solution will be provided based on the product and warranty terms.
We accept cash, bank transfer, and card payments. Secure online payment links are also available upon request.
Card payments and payment links are subject to an additional 3% processing fee. Cash and bank transfer payments do not incur this fee.
Available payment methods may vary depending on the delivery location and order type. Full payment must be received and cleared before the order is released or delivered, except for Cash on Delivery orders.
Yes. Cash on Delivery (COD) is available for orders delivered within Dubai only.
We do not accept returns or exchanges once an order has been completed and the product has been delivered, unless a return or exchange option was specifically offered and confirmed to you prior to purchase.
Warranty claims are handled separately in accordance with the applicable warranty terms.
Yes. We can provide a formal quotation or proforma invoice before you place your order. Simply send us the required products, quantities, and your billing details, and we will prepare it for you.
Yes. If the product you are looking for is not listed on our website, please send us the brand, model or part number, and required quantity. We will check availability and let you know if we can source it for you.
